Why is my Comcast Xfinity service not working?
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,266 ratings
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Problems in the last 24 hours
The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Comcast Xfinity compensate me for the outage?
The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
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Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Wilmington, Las Vegas, Boston, Glendale, Allegan, Annapolis, Las Cruces, Dover, Oakland, Detroit, Rochester, Brentwood, Stockton and Chicago.
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City | Problem Type | Report Time |
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Denver | Total Blackout | |
Boynton Beach | TV | |
Houston | ||
Houston | Total Blackout | |
Wilmington | Internet | |
Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Faren (@_farenheit_) reported
@Xfinity fix you outages
- Meat_Skirts (@meat_skirts) reported
@comcast 1g is all people need. These companies think we want higher speeds when in reality we want better connectivity. What good is 10gig if it drops every couple days or is unstable.
- Young Reparation$ (@tony_activist) reported
@BenWogu @Xfinity @Xfinity is garbage
- Faren (@_farenheit_) reported
@att yâall running some specials cause @Xfinity is about to lose a customer đ
- Young Reparation$ (@tony_activist) reported
@Xfinity YALL ****** SUCK THE WORST SERVICE PROVIDER AS SOON AS POSSIBLE IM CUTTING MY SERVICE
- tikTok : officialBigCari (@BigCari_) reported
@Xfinity @comcast YALL NEED TO FIX MY damn service now!!!!! Got me trapping off wifi! & I done paid my damn bill, barely getting calls & canât use internet for my house or my damn phone!!!!! Wtf
- Faren (@_farenheit_) reported
@Xfinity fix you outages why is there no estimated restore time
- Steven (@SquirrelNvM3) reported
@StrokerAceKid My kids but **** I wish he would help me with an xfinity bill lmfao
- Carly (@nuclearcarly) reported
@CenterStage67 @comcast @Xfinity Youâd think a monopoly would have better customer service but nope! Hope you get it fixed soon
- Faren (@_farenheit_) reported
@Xfinity fix your ****
- Faren (@_farenheit_) reported
Why do I still not have service this is ridiculous @Xfinity
- Psychobish88 (@psychobish88) reported
Hey @comcast xfinity!! Been without internet since 9pm last night and no ETA om when it will be fixed? This is bs dude!!! And can't get a live person either when I call in... wtf
- Jack67 (@CenterStage67) reported
@nuclearcarly @comcast @Xfinity I wish that was my problem. Iâve spoken to folks thatâs clearly not qualified to have all the numbersâŠ
- Nathan (@hoyanate) reported
@jrod_s98 @Xfinity I work in technology I get it, but if you donât tell people whatâs going on they will make their own worse version of the truth, they owe it to the guys freezing their *** off to say we are doing everything possible and we donât have a ETA on resolution at this time
- Maui (@winstonmaui) reported
@comcast TO LET YOU KNOW SOMETHING DATA IN THE FUTURE WILL BE A LOT MORE VALUABLE TO COMPANIES RIGHT NOW THAT IS WHAT DRIVING FORCE OF THE MARKET. NOT SAYINGS THAT MONEY IS NOT IMPORTANT IS THE DRIVEN FORCE BEHIND THE DATA ITS SUPPORT THE DATA.
- Faren (@_farenheit_) reported
@Xfinity fix you outages why is there no estimated restore time?
- Ryin Kobza (@ryinkobza) reported
@Xfinity your wifi sucksâevery movie looks like @Minecraft
- Rodney Munch (@WhoPeedInDaPool) reported
@E5tEcoAjSkuscy2 @Xfinity Check spectrum and their outage. They're giving us no info and no time when it will be back up. It's been out for days. I'll be ditching them #spectrumoutage
- Erudite Hillbilly (@dasarman) reported
@CGJXXIII Would love to see it but @comcast has decided not to fix cable or internet over a holiday weekend. Glad I pay big $$$ on that bill every month!
- Young Reparation$ (@tony_activist) reported
@Xfinity trash trash trash trash trash trash garbage garbage *** company. Yâall lucky I canât cancel my service right ******* now cause I would. I pay $140 a month for just wifi and this is the service I get
- đđđđȘ | (@hohpovhoe) reported
Comcast is literally worst
- Kania (@_onlyaries) reported
Xfinity pls get yâall **** together đ
- Sof (@sofianame) reported
Yesterday I got a text from @Xfinity saying my monthly payment went through and this morning I turn my TV on only to find out our cable has been deactivated⊠on my babyâs first Christmas. Iâm beyond disappointed with their customer service, called twice and they did nothing.
- Coy Christensen (@CoyC21) reported
@BOGO4Corduroy @Xfinity Bro they randomly did an "update" on our business account and the entire office was down all day without warning
- Young Reparation$ (@tony_activist) reported
@Xfinity garbage
- LHStites (@LhStites) reported
@WaveConnects what is going on? This is the 3rd day with no internet. No way to talk to a human being via the phone. No explanation. Always the fix is 2 hours away. #BS. Are you trying to be even worse than #XFINITY ???
- Chris Kennedy (@c3K) reported
Is anyone else convinced that Hell invariably includes the task of removing a service from a Comcast subscription as a repeated torture? đ€Żđ #Inferno
- lulfrostbite (@_frosttheprofit) reported
Anyone else still experiencing @Xfinity outage?
- TED đ» (@thetedgirl) reported
I need new wifi , xfinity SUCKS
- Nathan (@hoyanate) reported
@jrod_s98 @Xfinity If they canât fix it, then just say that, since being told it would be fixed at 9:30pm yesterday itâs been complete radio silence